Insurance intermediary support
Resolve Insurance Claims
Bridging the gap between brokers, underwriters, and clients across the UK, Ireland, and the United States.
We provide on-the-ground insurance and claims support tailored to the needs of brokers, advisers, underwriters, SMEs, and individual clients. From first notification through to claim resolution, our role is to keep the process clear, practical, and moving.
3
Markets
UK, Ireland, and United States
24/7
Phone support
Support when you need it
SME
Business support
Practical help for SMEs and advisers
Who We Are
As an insurance intermediary, Resolve Claims works with brokers, advisers, underwriters, and clients to help manage insurance issues with clarity and momentum. We understand that every claim and every business is different, so we focus on practical support that fits the policy, the customer, and the outcome being sought.
Support for Brokers, Advisers, and SMEs
Working with insurance brokers and advisers gives SMEs access to tailored cover, wider insurer choice, and ongoing support when risks change. We add practical claims experience to that relationship, helping businesses understand the process, query outcomes where appropriate, and pursue fair treatment.
What We Help With
Claims Management
We help manage the claim, coordinate next steps, and keep the customer, broker, and insurer aligned throughout the process.
Insurer Negotiation
Where a client wishes to query a claim outcome, we can negotiate with the insurer on their behalf and present the position clearly.
Risk Support
Through long-term adviser relationships, we support proactive risk management and help clients prepare before issues escalate.
Household Claims
We can also assist with household insurance claims, helping clients understand the next step and keep communication with insurers clear.
Accident Management Services
Road traffic accident support remains a core part of what we do. Explore the services below for more detail.
Vehicle Recovery
Rapid recovery support after a road traffic accident, helping get the vehicle to a safe location and the claim moving.
Learn moreVehicle Repair
Repair coordination with trusted providers, including liaison with insurers where appropriate.
Learn moreReplacement Vehicle
Replacement vehicle support to keep customers mobile while their own vehicle is being repaired.
Learn morePersonal Injury Claims
Guidance and referral support for customers who may need legal advice following an accident.
Learn moreRehabilitation
Access to medical and rehabilitation support where injuries require further assessment or treatment.
Learn moreTalk to Resolve Claims
Whether you are a broker, adviser, underwriter, SME, or individual client, we can help clarify the next step and manage motor, household, and wider insurance claims with practical, commercially aware support.