About Resolve Claims
An insurance intermediary and accident management partner based in Belfast, supporting clients across multiple markets.
Resolve Claims exists to make insurance and claims processes easier to manage. We work between brokers, advisers, underwriters, insurers, and clients, helping each party understand the next step and keeping claims moving toward a fair, practical outcome.
What We Do
Our work combines insurance intermediary support with hands-on claims management. That includes helping clients manage a claim, liaising with insurers, querying outcomes where appropriate, and coordinating household and road traffic accident services when they are needed.
- Broker and adviser support: practical help for professionals who want a responsive partner for claims and customer support.
- Claims management: assistance from first notification through insurer negotiation and outcome queries.
- Household claims: support for home insurance claims where clients need help understanding the process and communicating with insurers.
- Accident management: vehicle recovery, repair, replacement vehicle, personal injury referral, and rehabilitation support after road traffic accidents.
Our Services
Vehicle Recovery
Rapid recovery support after a road traffic accident, helping get the vehicle to a safe location and the claim moving.
Vehicle Repair
Repair coordination with trusted providers, including liaison with insurers where appropriate.
Replacement Vehicle
Replacement vehicle support to keep customers mobile while their own vehicle is being repaired.
Personal Injury Claims
Guidance and referral support for customers who may need legal advice following an accident.
Rehabilitation
Access to medical and rehabilitation support where injuries require further assessment or treatment.
Why Clients Work With Us
- Personal service: support shaped around the customer, the policy, and the commercial reality of the claim.
- Claims experience: a practical understanding of how claims are assessed, negotiated, and resolved.
- Wider outlook: a Belfast base with ambitions and working relationships across the UK, Ireland, and the United States.
Connect With Us
If you are a broker, adviser, underwriter, SME, or client looking for claims support, contact us to discuss how Resolve Claims can help.