Replacement Vehicle

Helping customers stay mobile while their vehicle is off the road.

Where the circumstances of a road traffic accident allow, we can help arrange replacement vehicle support while the customer's own vehicle is being repaired or assessed.

How We Help

• Assess replacement vehicle requirements after an accident.
• Help coordinate a suitable vehicle where eligibility and availability allow.
• Support the related insurance communication and documentation.
• Keep brokers, advisers, and customers updated on the replacement vehicle position.

Keeping Disruption Down

Being without a vehicle can affect work, family commitments, and day-to-day travel. We help customers understand their options and, where appropriate, arrange support that keeps disruption to a minimum.